Sometimes residents who live beyond the limits of the area where hydrant flushing is being performed will notice rust-colored water. The City’s utility personnel are making every attempt to keep these impacts to a minimum while continuing to maintain safe drinking water.
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Wait until the hydrant flushing is done in your area and then run the cold water tap until the water runs clear. If you have a water softener and are experiencing discolored water, place the unit into regeneration or cleaning mode after hydrant flushing is completed in your area.
Remember rust colored water is safe, but it may stain laundry. If this happens, keep clothes wet and treat them with stain remover.
If you were home when the flushing was going on and you turned on your water, your water may be discolored because you are drawing in the water as the city’s system is flushing it and stirring up the minerals and iron.
If your neighbors were not home all day and returned home in the evening and turned on their tap when no flushing was occurring, they most likely will not notice any discoloration.
The City of Wetaskiwin conducts water sampling every day, with bacteriological tests happening once a week as well. The City also takes requests for sampling from the public if they notice a strange taste or odor in their tap water. You can call the utility office at 780.361.4453 to request a water sample.